User Support & Technical Assistance

I can’t log in to my account. What should I do?

Click on “Forgot Password” or contact amit.tiwari@mintbyte.com for help.

My OTP is not working.

Ensure your phone has a network and the OTP is entered within 60 seconds. Contact Us if the issue persists.

I’m unable to submit the contact form.

Ensure all fields are filled, email is valid, and attachments meet format limits. Try refreshing the page or contact us via email at amit.tiwari@mintbyte.com

The app is not loading properly.

Please update to the latest version or reinstall. If issues persist, email amit.tiwari@mintbyte.com.

How can I book an appointment?

Use the “Book Appointment” link in our Home Page. Calendly integration is available for scheduling.

I’m not receiving email notifications.

Check your spam folder and ensure notifications are enabled under your profile settings.

Can I request a call back?

Yes. Click on Request a Callback to speak to a human.